XP SP3 crashes AMD machines
Here we go loop de loo
THE LONG-AWAITED and much-delayed update to Windows XP, Service Pack 3, is giving owners of machines with AMD hardware headaches aplenty it seems.
The problems, which first arose just one day after the push, have been causing lots of noise on Microsoft support sites and angry user bogs.
One user reported, "I just installed Windows XP SP3 and after completing the processes and when the system reboots, the system cannot proceed to load the Windows. It just displays the flash screen of Windows then after it reboots again."
Angry users have also reported that, after the installation, it is not even possible to boot in safe mode, usually the last resort before setting up a repeated forehead/screen interface.
Jesper Johansson, a former program manager for security policy at Microsoft and a well respected bogger on such things has provided some pointers as to where the problem might lie.
According to Johansson, there appears to be two separate problems. One affects only AMD-equipped PCs sold by Hewlett-Packard. "The problem is that HP, apparently along with other OEMs, deploys the same image to Intel-based computers that they do to AMD-based computers," said Johansson.
"Because the image for both Intel and AMD is the same all have the intelppm.sys driver installed and running. That driver provides power management on Intel-based computers. On an AMD-based computer, amdk8.sys provides the same functionality. "
There's a whole bunch of other info and some useful fixes for those of you stuck in the dreaded loop of death over on Jesper's Bog. µ

Comments
consultant
installed sp3 on 3 amd machines (one an acer laptop) - and no problems.thanks.
HP uses the wrong drivers
HP uses the wrong drivers !?!nice, my next PC will certainly be a HP ;-)
I wonder what would happen if they put an AMD driver on a intel CPU. :)
user Bogs?
"been causing lots of noise on Microsoft support sites and angry user bogs."I cant see it from the Toilets point of view ?
Writing on the Bloody Wall
People in my office scoffed at me for deciding to wait at least several months before installing this SP due to concerns about crashes and compatibility. And I laugh and I laugh.Windows XP - SP/3
No problem installing SP/3 (direct update from MS Updates site) for an older Foxconn nForce 4 Ultra board with an Opteron 150 cpu. It's unclear just how many "updates" were posted to the system since I had already gone through the tedious process of adding most known updates just prior to SP/3 release.No problems here (so far)
Last night i installed SP3 on a old Athlon XP 1800+ and no problems so far...No problem here
loaded sp3 on my amd machines, no problems.Installed how?
Apparently auto/win/MS update are blowing up. No surprise as installing service packs from those methods is always a stupid idea anyway.Has anyone tested it using a local install? (I don't have any AMD boxes. I haven't had problems with anything so far.)
Always Download the full SP file... the 300+ MB thing.
Run the file with the Extract switch to save an Unpacked copy of it. (/Extract:C:\SP3)
Copy EVERYTHING in the I386 directory to a CD so you have it for future screw-ups.
Run the Update.exe in the Update folder (CD or Hard drive) to start the installer.
For more convenience, make an Autorun.inf for the CD with this in it...
[Autorun]
open=update\update.exe
This is the fastest way to deal with multiple machines. It's also faster than auto/win/ms update by a huge amount and if far less likely to crash since you won't even be able to extract from a corrupt download.
SP3 crash
I've been installing sp3 on computers for 3 months now, because it speeds up the critical updats from microsoft.AMD AND INTEL.
The only time I had a problem was with Media Center OS.
Can't remember which cpu. Just remember it was Media Center.
Was able to get in safe mode and turn back.
Its the users own fault
Any user who buys a big box PC from any manufacturer and doesn't format / reinstall with a clean version of windows to rid themselves of all the bloatware and crapware deserves what they get when things like this happen...No problems at all...
Funny, I have several AMD machines running here, none of them giving any problems at all.They are:
Mobile Sempron -> fine
2x Opteron 270 -> fine
Athlon 4200X2 -> fine
Sempron LE-1150 -> fine
Done the same om many client machines, brand and clones, no problems either.
But all machines have uptodate drivers and stable BIOS (not the latest or Vista BIOS!)
AMD SP3?
Installed SP3 on my HP 6715b laptop earlier today and i have had no problems.XP SP3 crash my Tosh
I have a Toshiba note A45-S120, after SP3 install and restart my 3G modem gone, I remove them, but nothing change. As a matter in fact there is more than that about SP3 that MS not tell us.'network install' no problem...
I downloaded the 'network install' SP3 package and installed it on my AMD system with no issues - 690G chipset, Athlon 64 x2 5000+ BE, 4GB of DDR2-800. I haven't had any issues thus far.Oh Really
I've installed XP SP3 on seven of my XP Pro SP2 AMD 3200 xp socket A machines. Only one very minor problem with D-Link wireless utilities. I know....I'm way behind the times. But I do love being a relic of my past.100% installed perfectly with no problems other than the one above. In fact, they boot a bit faster I feel.
I'm no M$ supporter, but I do believe in giving credit where credit is due. And in my experience, the overwhelming reason for most computer problems I rectify are because of operator error/ignorance/laziness/experimentation and etc. Oh frelling well.....
Deliberate Bugs
MS put deliberate bugs in the PUBLIC release of SP3 to crash random machines. It's a way of forcing people into VISTA. The BETA SP3 releases available to developpers only are stable on AMD!Not quite that bad
Have installed SP3 on four brand-new workstations in the last two day and they started just fine. Had to re-register the WUPS2.DLL file in order to finish the remaining updates though.Looks like the main problem wasn't caused by Microsoft, but by HP. Microsoft not to blame? Gotta be a first time for everything, I guess...
Thus far it at least seems smoother than the SP2 rollout.
PIII - success, dual AthlonMP - endless reboots.
PIII-1GHz - XP/SP3 successfully installed.Dual AthlonMP + SATA RAID Dell/CERC 2610SA (Adaptec) - endless reboots.
System reboots without BSOD right after preloadeded some drivers.
Some speculate that unsigned drivers for SATA aren't recogbized with SP3. But my SATA drivers are signed...
P4 BSOD/reboot/BSOD etc.
SP3 borked my P4 2.4gig Gigabyte mobo system. None of the posted 'fixes' works.I'd consider SP3 as 'unproven'.
YMMV.
You have been warned.
Perfect timing - perfect fix
This was right-on-time ... thanks!Have a Compaq branded AMD machine and used the run "sc config intelppm start = disabled" routine in the SafeMode and everything is fine!
SP4
Perhaps SP4 could just be a Ubuntu image!Not quite that bad
Have installed SP3 on four brand-new workstations in the last two day and they started just fine. Had to re-register the WUPS2.DLL file in order to finish the remaining updates though.Looks like the main problem wasn't caused by Microsoft, but by HP. Microsoft not to blame? Gotta be a first time for everything, I guess...
Thus far it at least seems smoother than the SP2 rollout.
Just rename it
If you have an AMD system that is in the reboort loop, just boot into safe mode and rename intelppm.sys.it's good to see...
there are still people using AMD out there... fnarrrrOK for Me
Slipstreamed SP3 into my Win XP Pro CD which is 6 years old and no problems here and it's a AMD 939 3800 X2 with 1GB DDR RAM nforce 4 motherboard.People, please READ.
I can't believe how many people that only reads the headline of the article and then jump to the comments-page and writes whatever.The article actually says that it's AMD machines combined with the HP brand, so NO the fate of a toshiba AMD machine or your own home-assembled thing will not be of any interest!
XP......R.I.P
Yup, I think it is finally time to hammer the nails in the coffin for the eight year old O.S.Baloney. Period.
Baloney! I beta tested SP3 and have nothing but improvement in the overall operation of my computer.Love them folks
been using SP3 for months now on both an AMD and Intel machine with no problems......installed the new release last night and still no problems.....I guess some people shouldnt be allowed to do anything but surf the net and use e-mail........to many thing they are Computer Wizards today...I laugh when they screw things up and pay me to fix it.....:)killed mine
Got mine off technet.it worked pretty well for like a week and a half and it would endlessly reboot and randomly work. Almost rmaed the board too
Very bad article title!
While technically yes it's AMD machines affected, the title should point out it's ONLY some machines from specific companies!The title hints at bad programming by Microsoft is to blame, or AMD is not processing the data correctly. It says absolutely nothing about HP and the fun guys who decided to use Intel drivers on AMD systems.
Guess I'm going to install network card drivers for my sound card and blame Maxtor about the resulting problems since I have a Maxtor hard drive...
If i were charlie...
If i were Charlie i would say that 'BAN XP SP3'!!!!- because it crashes on DAAMIT machines!!!
and he will continue as far as cursing microsoft because of conspiracy with vista, nvidia and intel...
suffering here
Running Window MCE - updated and it shut down and eliminated all the media center functions execept the extender. No ehshell, ehreciever.Running a HP a1640n with everything current except the video driver (12/07 ver) since it considers the newest g965 ones not incorrect.
and the point is?.....
I guess everybody here knows this is nothing new. Right? I have been a proponent of AMD power for years, but ultimate stabilty was *never* completely there. Since the Intel Core 2 series, it has basically been a no contest. Is this really news to some of you guys ??????.it's a CONSPIRACY!!!
So the INQ, headed by Charlie (the DAAMIT SALESMAN) wanted to illustrate a conspiracy that MS favors intel over ati and that nvidia is also behind these silly SP3 staibility issues...... and that Hector is the innocent all so divine victim here.
WOW INQ! WAKE UP!
Just install Ubuntu!
I just installed Ubuntu on a machine that the user installed SP3 on. His machine would not complete the boot process after installing SP3. To tell the truth, I think that his Windows version was pirated but I'm not sure. I installed Ubuntu 8.04, and didn't even tell him it's not Windows. It's been a full day now, and so far no complaints. He was already using Firefox but I was expecting to hear complaints about Open Office. No complaints yet, but it is still early.few problems here
After sp3 went on i get constant crashing using IE/win update. It wont load at all infact.. just crashes the machine. FF works fine minda8n-sli premium
4800+
wont be putting it on any of my other machines untill i can get this one sorted
Now Why Didn't I See That???
hathaw, Damn! You're right! Why didn't I see that???M2A-VM IS Example of Intentional BUG
I didn't write:Deliberate BugsMS put deliberate bugs in the PUBLIC release of SP3 to crash random machines. It's a way of forcing people into VISTA. The BETA SP3 releases available to developpers only are stable on AMD!
posted by : hathaw, 09 May 2008
Yet it is NOT Random, microsoft picked its own advanced Ultimate mainboard, First real OK Platform M2A-VM & corrupted it thru any SP3 XP added to it, Bam, NO More XP. Maybe F8 & SAFE will work, yet its typical of that mainboards many flaws: thus NO Ultimate OEM ethier. Sells to both TOP O/S, Works in Neither.
Thomas Drashek
come on, read the article and the link to Jesper's blog
SP3 seem to have problems in the following two situations:1)running an HP prebuild system with and AMD processor.
2) Running an AMD System with the Asus A8N-SLI series of motherboards.
so please stop commenting on the other systems that work fine - when they infact are not affected by this problem
Not Just AMD
Happened to my Non HP Conroe rig too, couldnt get to the login screen, just kept looping. :(. If i was in america i would sut Microsoft for releasing an unworthy product and mental stress caused by data loss and having to set the whole thing up again.AMD Compaq
I have 2 AMD machies One of the had no problem. The other a Compaq Persario Had this problem. It went into safemode ok and I was able to uninstall. Does anyone know if there is a fix yet?crash what crash?
AMD 4600+ X2, 2GB, 6800GT - upgrade to SP3 all OK. Upgraded via M$ website.Bunch of idiots...
you guys are almost all idiots. obviously microsoft would never release and update that's screws up all amd machines. this is obviously HPs fault.ethier you guys just read the title or you don't understand what your reading.
on the other hand though, i'd really like to know which moron at HP decided to install Intel drivers and AMD machines...
No problem...runs fine with my AMD machince
I just installed it to my AMD X2 pc with and Abit Nforce 4 X16No problem at all
I guess this problem happens in specific hardware
and not in all AMD machines...
XP SP3 & Borked PC
My personal PC is also an AMD machine that has developed the nasty habit of freezing up at the splash screen. After a hard reboot, it will go ahead & start normally (if anything involving Microsoft can be called "normal")AMD only ?
I had the same problem with intel celeron machine.